Did you take out a MotoNovo car finance agreement between 2007-2024? If so, you may be eligible for a mis-sold car finance claim.

Who Are MotoNovo?

MotoNovo is a finance company specialising in providing car and vehicle loans. Founded in 2006, the company offers a range of financing options to suit different budgets and lifestyles. Along with loans, MotoNovo provides insurance products and access to a network of approved dealerships across the UK.

What Is a Mis-Sold Car Finance Claim?

Mis-sold car finance claims have become common in recent years, especially in the UK, where the consumer credit market is highly regulated.

While car finance is an excellent option for many people who may not have the financial capacity to purchase a car outright, it is essential to note that it is not always the right choice for everyone. In some cases, car finance is mis-sold to consumers, which can lead to significant financial losses in the long run. 

The FCA is currently accepting claims on their redress scheme for eligible agreements between 2007-2024.

You may be able to claim for free through the FCA's motor finance redress scheme, by contacting your lender directly, or via the Financial Ombudsman Service.

How Could MotoNovo Have Mis-Sold My Car Finance Agreement?

One of the most common ways MotoNovo mis-sold car finance is through PCP agreements. They can be complicated and confusing, and many customers are unaware of the risks involved when signing up for these types of agreements. MotoNovo may not provide adequate information to customers about the risks involved with PCP agreements, leaving many customers unable to make informed decisions before signing up.

Another way that MotoNovo mis-sold car finance is through undisclosed commissions. When a car dealer sells a car on finance, they often receive a commission from the finance company. However, it is the responsibility of the car finance company to disclose the amount of commission that the car dealer will receive. 

MotoNovo undisclosed commissions and mis-sold PCP agreements are just two of the ways they can mis-sell car finance agreements to customers. Other common issues include high-pressure sales tactics, where customers are pressured into signing an agreement without fully understanding the terms and conditions, and hidden fees and charges, where customers are not made aware of additional costs until it is too late.

How Much Can I Receive for a MotoNovo PCP Claim?

If you are a customer affected by the abovementioned tactics, you may be entitled to MotoNovo car finance compensation. The amount of compensation that you could receive will depend on the circumstances of the mis-sold agreement.

The estimated compensation payout has been revised to an average of £829 per eligible agreement as of April 2026. 

How Can I Start My Car Finance Claim against MotoNovo?

If you feel that you have been mis-sold car finance by MotoNovo, you should contact the company to inform them of your concerns and ask for a resolution. If you do not receive a satisfactory response, you can then make a formal complaint and start the process of making a MotoNovo car finance claim. 

We can help you with all aspects of your claim, from gathering evidence and submitting your application to negotiating with MotoNovo on your behalf. We aim to ensure you receive the compensation you are entitled to so you don't have to suffer the financial burden of a mis-sold car finance agreement.

The FCA is currently accepting claims on their redress scheme for eligible agreements between 2007-2024.

You may be able to claim for free through the FCA's motor finance redress scheme, by contacting your lender directly, or via the Financial Ombudsman Service.