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Energy Hypermarket would work with sales agents/employees who would approach individuals in order to sell solar panels for their home. The agent would advise individuals to purchase and install solar panels at their property, and were advised that the benefits of the solar panels would outweigh the costs involved in their purchase.
Individuals were advised by the agents that the “panels would pay for themselves”. This would be achieved through two channels –
The first is in relation to the claims that the most common solar panel in UK homes is a 3.5kWp system. This means it is potentially capable of generating approximately 3,000kWh of electricity, amounting to 75% of a typical household’s electricity consumption.
The second refers to what solar panel companies call the “Feed-In Tariff”. On top of any generation tariff, clients were advised they would receive a fixed rate for any surplus electricity that they feed back into the national grid.
Energy Hypermarket had stated in their order form to our clients that the potential 25-year savings through the use of solar panels was over £13,000.
However, our clients found that the income generated through the “Feed-In Tariff” was substantially and significantly lower than what was promised by the agent at the time of the sale.
Our clients were misled in regards to how much money they could receive back and therefore, they were mis-sold their solar panels on the promise that they would perform much better than they were doing.
We are advising clients with potential claims against the finance providers in relation to the sale and supply by third parties which were funded by the finance providers who worked with the solar panel firm.
Our initial assessments of your Energy Hypermarket solar panel claim are FREE and they come without any obligations to continue.
After your assessment has taken place, if it looks like you can make a claim, you will be given the option to do so on a no win-no fee basis. This means that if we are unable to recover compensation for you, we will not charge you.
This is true even if the solar panel firm who sold you the panels is no longer around. We may still be able to recover:
At ClaimExperts.co.uk we make claiming for solar panel compensation easy: