Broker Claims Service                                 Call 0118 907 1030

Insurance brokers can get in-house claim help across all insurance classes from Claim Experts, the chartered adjusters who work exclusively for policyholders.  

The service will put one of our experienced and knowledgeable chartered adjusters into the broker’s office on a regular basis to

• help case handlers review claim files,
• offer advice on valuations and tactics,
• help with insurer and client communications.

How Broker Claims Service helps

• it frees up time - time a broker is currently spending on complex cases;
• it helps with renewal retention and sales prospecting by improving service levels;
• it builds confidence and protects the broker’s interest by providing access to professional expertise in house;
• it gives peace of mind by providing an additional and reliable resource to call on.

How it works

• Dedicated day or half day in broker offices
• Providing advice on claims on a case by case basis
• Conducting phone discussions or correspondence in broker's name from their office
• Training support for case handlers
• Helping to resolve problem claims
• Claim Experts can take on complex/large losses on a negotiated fee paying basis

Classes of business we can help with

Broker Case Study

Broker hails Claim Experts' perseverence

Call us on  0118 907 1030 to find out more.